Shipping, returns, and order help.
caneyse support is simple: clear processing times, 30-day returns for unused items, and email help for order questions.
support@caneyse.com
Most orders process within 1-2 business days.
Orders over $49 qualify for free standard shipping.
Unused items can be returned within 30 days after delivery.
Need help?
How do I track an order?
When tracking is available, you will receive tracking information by email. For help, send your order number to support@caneyse.com.
What is the return policy?
Unused items in their original condition can be returned within 30 days after delivery. Please contact support before returning an item.
What if an item arrives damaged?
Email support with your order number and clear photos of the package and product so we can review the issue.
Can I change an order after checkout?
Email support as soon as possible. If the order has not been processed, we will try to help update the shipping details or item selection.